MPN Telehealth – Getting Started To help improve access to medical services, medical provider network (MPN) telehealth services are available to injured workers for the entire State of California who desire to obtain clinical health care via a device that has audio-video capability. Telehealth services are available through technology to connect with a physician or medical provider. The employer may provide these devices when the employee does not have the required technology to receive the medical treatment through telehealth. Telehealth options may not be appropriate for all conditions. In general, the following rules are applied to telehealth options:
You have two Telehealth providers you can access on your web browser on your computer, Android or iPhone: Concentra or Reliant (see below)
How to Access ConcentraTelemed.com You'll need a computer with a webcam and microphone. You can't access ConcentraTelemed.com using a tablet or smartphone.
How Use the ConcentraTelemed.com To use the app, you will need a smartphone with a camera.
Need help? Having technical issues?
Call us at 855-835-6337 for assistance Below you will find the Telehealth providers by name and their specialty
Follow the link below for prompts to access Reliant Urgent Care Telemed. If you need help with the link you may call 310-215-6000. https://www.relianturgentcare.com/telemed/
To schedule Telemedicine visit, please call: (951) 782-3786 Monday – Friday, 8:00am-5:00pm
Special Notes
In order to schedule a telemedicine appointment, the patient will need to sign up with Klara, our office communication tool. To sign up with Klara, the patient can go to our website: www.healthlinemedgroup.com. Klara is a communication platform that is a secure and HIPAA compliant medical messaging platform which allows Medical Providers and patient to centralize all of their medical communication. There is a blue widget on the bottom right corner of the website's front page which says, "Message us". When the patient clicks on the widget, they will be asked to provide their cell phone number and birthdate. They will be sent a verification code, and the appointment can then be requested. The patient can also be sent electronically a Patient Information sheet which they can complete on their cell phone or computer. The patient will be contacted via telephone by the Medical Provider who will determine based upon the information provided by the patient whether or not a telemedicine appointment is appropriate. If the Medical Provider believes that a telemedicine appointment is appropriate; the appointment will be made. The patient will then be sent confirmation of the date/time of their appointment, along with instructions on how to access the video call.
Your Visit After you've signed up:
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Medical Access Assistant: | MPN Contact: | |
Name: Signature Networks PLUS | Name: Signature Networks PLUS | |
Toll free number: 855-277-0103 | Toll free number: 855-277-0103 | |
Fax number: 866-674-5174 | ||
Email: maaadrmpn@cityoflampn.com |
To obtain a copy of any required MPN notifications, please call (866) 222-5378
(BCC) displays in directory to confirm Network/MPN participation in the Anthem Workers' Compensation network.
© 2009 Anthem Workers' Compensation All rights reserved.
(Anthem) is a product of Anthem Workers' CompensationSM, LLC., a Limited Liability Corporation. Anthem accesses independently contracted provider networks through affiliated and other companies, which it makes available by contract to payors of workers' compensation benefits. Anthem has no control or right of control over the professional, medical judgment of independently contracted providers, and is not liable for any acts or failures to act, by independently contracted providers. Anthem is not an insurance company and has no liability for benefits under benefit plans offered or administered by employers or other payors. Anthem Workers' CompensationSM is a service mark of Anthem Workers' Compensation, LLC. Any reference in the material to other organizations or companies, including their Internet sites, is not an endorsement or warranty of the services, information or products provided by those organizations or companies.